Submitted by: Johncey

Complaint Details:
My Redmi Note-4 mobile was having Charging problem from 13/7/2017. This mobile I bought on 24/5/2017.

I have given it for repair on 14/7/2017 in your service centre at Malviya Nagar, Delhi & I was informed that it will take 10 days for repair as Motherboard is not available.
Although the reply from your service centre was not acceptable, but as I was having no other choice, I agreed.
I use to call your service centre everyday for the status & all the time same reply that Motherboard is not available & is under transit.

Today morning again same reply, now this is really annoying. First of all a very new mobile is having such a big problem, how it is possible?
Why there is no spare available in the service centre??

I want you to look into this matter immediately, as a I am suffering a lot.

Service request no : WXINI707140005340

Submitted by:  akmal durrani

Complaint Details:
Mere chacha isi sal 2017 me haj pr gye hain whn wo bta rhe hain bht zyda bura hal ek ek room me 6 og hain nmz pdne tk ki jhn ni hai ap log kya rhe hain zra se paise bchane ke chhkr me muallim ne passport le liya aur apni shakal tk nhi dikha rhe hain ..ap log hi aesa kroge to kaise chalega .meri haj committee se request hai is chiz ko zra dekhen aur thk kre ..ye hal abhi madine ka hai jb haram jyenge to kya hal hoga itne paise dene ke bd bhi ap log kuch nhi kr rhe ho …

Submitted by: Uma Ramani SBI

Complaint Details:

Submitted by: Arpana gupta

Complaint Details:
I Have couriered medicines through Madhur courier service, wide receipt no 6020346007 dated 20/07/2017 from Bhilai (C.G) to Burhanpur (M.P) and on 28th July while tracking showing laying at Raipur. In eight day transported only 30 Kms. Neither in Madhur courier website contact number are updated nor at local level. Very poor service. I have mail branch email ID madhurraipur@gmail.com but no response.

Submitted by: aman.ak00094

Complaint Details:
Mera naam aman h mene times globle se apna iphone 6s plus 64gb ka insurance krwaya tha
jb claim kiya to inhone claim dene se mana kr diya aur bola hm refund kr denge aaj is baat ko 1 saal se jyda ho gya na abhi tk claim aya aur na hi refund mene bhut call bhi kiye mere registered number se phone nhi utha te aur dusre numbers se utha lete h logo ko scam krne k liye
aur usse baat kro to bolte h aapka complain ho gya apna paisa refund kr denge aman
3 baar account details send kr di
ab fir phone kiya to aman sir ka number de diyo jo phone nhi uth te h jb bhi kiya h
aur jb kbhi dusre no se utha bhi lete h to bolte h 10 din me apka paisa refun ho jyega pr abhi tk nhi hua
aman sir ka no jisko mene cal kiya aur jo jhut bolte h hr baar
8826619739
mera in se claim dilwaye ya insurance ka amount refund kr
mera contact no 9027620943
mera email id shubham00094@gmail.com

Submitted by:  Sathya Rohith

Complaint Details:
My courier AWB# 34504430446 has dispatched on 26 th of july from axis bank. it had already reached to Jpnagar chunchghta branch . but entire team members are behaving so much irresponsible from past 2 days . no proper resons from them branch senior is using volgur words with for asking for delay . very ridculous behaviour. same has experienced past time also. no response for callstried to call coustmer care nobody is responding . i never felt this much rude behaviour from blue dart jp nagar chunchgatta branch . please take proper action on this . this is not only my problem for others also same thing happening.

Submitted by: Baibhaw

Complaint Details:
I purchased a Peponi Corporate Office Lace up Shoe (Order ID: OD109447057573841000) on 16th Jun’17. The product was damaged after 2-3 uses. I raised a return request on 14th July and no one came to pick the item till 25th July. On 26th a pick was attempted and the person denied as teh item was used. I contacted flipkart support, and after 3 hours of discussion and multiple call disconnects (Intentional disconnection I must say) some one from escalation team, initiated a return request for the product again and assured me that the product will be picked up in his current codition and a refund will be processed within 2 days. Pick up person came again and denied to pick the item with same reason, so I contacted the flipkart support again. I am still on hold to get in touch with a supervisor. I have been contacting the support since 11:30 AM today and stil on hold (At 1:51 PM ). No one providing any help and just hsaring the policy itself. I have not been transferred to any supervisor . I have asked them to provvide me the Ombudsman or Grivance team details that was also not shared. I have lost 5-7 precious hours of my life in chasing up with the flipkart support.

Submitted by:  priya kakaria

Complaint Details:
Order no. 0015948676

My refund amount has been transferred to LF credit as refund mode on 28th july 2017. I had not selected this LR credit options, then why transfer my money here. Please send the refund amount to my account.
i had not selected this LR credit option, then why transfer my money here… Kindly take my personal account details and transfer money to my personal account…other online shopping companies do offer this option then why not limeroad.
My personal account details – 3551218985 IFSC CBIN0280734

Your faithful customer,
Priya

Submitted by: Prabartika Sahoo

Complaint Details:
Dear Sir/madam,

I had taken total protection plan for mmy handset Redme 4A which suffered a liquid damage. Till now I have not received my handset and Oneassist has closed the service request without returning my handset.
I had lodged a liquid damage claim and submitted documents on 12th June and clearly mentioned, there is speaker issue where as all other parts are working fine.
On 28th June, the device was picked up and then the harassment started.
I got a mail that my phone is not getting switched on and hence nothing is working. It is a case of BER ( which I heard from Oneassist for the first time in the whole process) and repair estimate is INR 6122 for INR 6000 mobile which had only speaker issue.
I was given two options, to claim refund of INR 3799/- after submitting documents or take the handset back without repair with 15 days.
When I asked for an explanation that it was working fine and how it’s not getting switched on, I got a reply that these are the general issues in liquid damage. It means it’s not specific to my mobile and still, I will have to pay for it.
When asked about what is this BER case and why it was not informed while explaining the policy, it was told that I should have checked the FAQs and terms and conditions. But then why the custoner care executive didn’t tell even once that I should check the terms and conditions before making the payment. Rather immediately they wanted me to make payment.
After several mails and phone calls, i didn’t get proper reply. Every time I was told that I will receive a call within 48 hrs, but it never came. Being frustrated when I asked to send my mobile back without repair and refund amount and I had asked well within 15 days, I didn’t get any reply, but I was getting continuous emails for submitting documents to claim the refund.
After that when I called to check why my handset is not returned, I came to know my mail was read after two days of completion of dead line and then was ignored since the deadline was over. Even if it’s their mistake, I will suffer.
After 14 emails where I have got reply only 4 that too not with any satisfying answer, then around 40 phone calls, their executive told that I can’t get my handset back as I didn’t confirm within 15 days.
When I shouted and asked him to read the emails that I had written, he accepted that my mail was read on 17th July which is after 15 days.Even though it is their fault, but they canceled my request to return my handset.
After that, it was told to me to sent an email to settlementdesk@oneassist.in and I will get my handset back within 4 days, but still, there is no reply after so many days.
Finally, I got a mail 3 days before which states that my service request is completed and OneAssist is happy to repair/replace my handset and I had to provide feedback. Now you tell me what feedback should I give..!!! Don’t serve.

This kind of harassment and negligence has become intolerable and is getting into my nerves. I want my handset back irrespective of it is repaired or not. I feel utterly disgusted with such kind of careless attitude.
So I request you to do the needful action as soon as possible.

Thanks & regards
Bhabagrahi Sahoo
Membership ID: 1001440070
Customer ID: 2091758
Claim request no: 2068147

Submitted by: Gmp31

Complaint Details:
Dear Sir/Madam,

I have sent mail to cardservices@rblbank.com & customercare@rblbank.com never received any response from rbl bank.

I have tried calling your customer care but never succeeded fro the same.

I send more than request to reverse R Shield premium Amount i am not interest premium insurance. So, Kindly request to i want close my bajaj finserv – rbl bank credit card.

i am sure thousand million times very very poor service rbl bank credit card.