Submitted by: Johncey
Complaint Details:
My Redmi Note-4 mobile was having Charging problem from 13/7/2017. This mobile I bought on 24/5/2017.
I have given it for repair on 14/7/2017 in your service centre at Malviya Nagar, Delhi & I was informed that it will take 10 days for repair as Motherboard is not available.
Although the reply from your service centre was not acceptable, but as I was having no other choice, I agreed.
I use to call your service centre everyday for the status & all the time same reply that Motherboard is not available & is under transit.
Today morning again same reply, now this is really annoying. First of all a very new mobile is having such a big problem, how it is possible?
Why there is no spare available in the service centre??
I want you to look into this matter immediately, as a I am suffering a lot.
Service request no : WXINI707140005340