Submitted by: Uma Ramani SBI
Complaint Details:
Iam having a prepaid Airtel mobile connection. I have not been able to recharge on the offers provided on the mobile. I have tried through online 4 times, 3 times using online banking for Rs 399, and once with credit card. Today I went to a shop and tried with Rs 399. The shopkeeper also got a message saying unsuccessful. He contacted the Customer care and was told that 399 offer is no more available for my no when in fact it shows availability everywhere. I came back and tried online for Rs 349 which is available for 28 days. That also was unsuccessful and expecting Refund .All together I am due for a refunf of Rs 399×4 and 349. Iam disgusted with the services of Airtel. Can you do something